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If Android asks for permission to install unknown apps, allow it only for the browser or file manager opening the official APK. If Play Protect reports a security concern, do not bypass it. Contact us with the warning text. Managed work devices may not permit sideloading.

Download the latest official APK and install it over Gold Star. Do not uninstall or clear app data. If Android reports a package conflict or incompatible update, stop and contact support with your current version and the exact error.

Check your connection, confirm you are using the email and sign-in method you originally used, and try again. Check your spam folder for sign-in emails where applicable. Contact support if the problem continues; never share passwords, one-time codes, or sign-in links.

Open Android Settings, find Gold Star under Apps, and check Notifications. Allow notifications and review battery restrictions. Also check your in-app notification settings. Delivery can depend on your device and network.

Not yet. This early Android beta is distributed as a direct APK to a small trusted tester group. We will update the download page when distribution changes.

Self-service deletion is not yet live, and normal-user deletion remains disabled. The Delete Account page explains the planned process and retention behavior. Contact support with privacy questions.